Terms & Conditions

1. Introduction

Swiss DigiTech Solutions LLP (“we”, “our”, “us”) provides digital marketing, IT development, branding, and AI-powered solutions. These Terms govern your use of our website, communication, service inquiries, contracts, and all digital assets provided by us.

Your usage of this website signifies your acceptance of all the terms listed below.

2. Use of Website

By using our website, you agree that you will:

• Use the website for lawful purposes only
• Do not attempt to misuse, hack, damage, disable, or disrupt our website
• Do not engage in activity that affects the performance, security, or accessibility of the site
• Do not copy or distribute any website material without written consent

We reserve the right to suspend website access without notice for maintenance, updates, or misuse.

3. Services & Deliverables

Swiss DigiTech Solutions LLP offers:

Each service is governed by a separate agreement, quotation, or proposal. Project timelines, pricing, and deliverables will be clearly defined in your individual service contract.

4. Payments & Refunds

• All payments must be made as per the terms mentioned in the project proposal.
• Work will begin only after advance payment or full payment (as mutually agreed).
• All payments are final and non-refundable, as digital services are customized and time-based.
• If payments are delayed, service delivery may be paused until amounts are cleared.
• We do not offer guarantees regarding ranking, traffic, leads, or sales due to external factors such as search engine algorithms, competition, or third-party policies.

5. Client Responsibilities

You agree to provide:

• Accurate business information
• Project-related material in a timely manner
• Required access (website, hosting, CMS, ad accounts, analytics, etc.)
• Feedback, approvals, and decisions without unnecessary delays

Any delay in client inputs will affect project timelines.

6. Third-Party Terms

Our digital services may involve third-party platforms such as Google, Meta, LinkedIn, hosting providers, CMS tools, APIs, etc.

Swiss DigiTech Solutions LLP:

• Is NOT responsible for third-party errors, downtimes, policy updates, advertising rejections, or account suspensions.
• Only assists in managing platforms under their policies.

You must comply with third-party terms when using their services.

7. Intellectual Property

• All website content, text, graphics, code, marketing strategies, creatives, reports, proposals, and AI models created by Swiss DigiTech Solutions LLP remain our intellectual property unless explicitly transferred via a written agreement.
• You may not reuse, resell, or modify our materials without prior authorization.

8. Limitation of Liability

Swiss DigiTech Solutions LLP shall not be liable for:

• Loss of revenue
• Drop in ranking due to algorithm changes
• Impact of competitors
• Loss of data due to hosting/server issues
• Delays caused by client-side issues
• Third-party system failures

Our maximum liability, if applicable, is limited to the amount paid for the specific service.

9. Privacy & Data Handling

We ensure the confidentiality of all client data, including:

• Login credentials
• Business strategies
• Campaign data
• Marketing reports
• Personal contact information

We do not share client data with third parties unless needed for service execution or required by law.

10. Termination of Services

We reserve the right to terminate services if:

• Deadlines are repeatedly missed due to a lack of input
• Payments are not cleared on time
• Client engages in verbal abuse, unethical behaviour, or illegal activities
• Terms & Conditions are violated

Upon termination, all dues must be cleared immediately.

11. No Guarantee Clause

Digital marketing and development results depend on several external factors. Therefore, we do not guarantee:

• #1 Google ranking
• Specific lead volume
• Sales numbers
• Social media growth
• Keyword position stability
• 100% uptime

We guarantee effort, strategy, and professional service delivery, not fixed outcomes.

12. Changes to Terms

Swiss DigiTech Solutions LLP may update or modify these Terms & Conditions at any time without prior notice. Continued use of our website indicates acceptance of updated terms.

13. Governing Law

Swiss DigiTech Solutions LLP. operates this website from our registered office in the Union Territory of Chandigarh, India. Most countries throughout the world have access to it. In view of the fact that each country's regulations differ from those of Chandigarh, India, By using our website, you accept that the statutes and laws of India, without regard to conflict of principles, as well as Article 3 of General Data Protection Regulation (GDPR), shall govern all matters connected to the use of this website and the purchase of any products or services through this site.

These Terms shall be governed and defined in accordance with Indian law. Swiss DigiTech Solutions LLP. and you irrevocably agree that the courts of India will have exclusive jurisdiction over any dispute arising out of these conditions.

14. Contacting Us?

If there are any questions regarding this privacy policy, you may contact us using the information below: